Microsoft now gives you two different AI tools to tag SharePoint metadata, and they overlap enough to be confusing. The Knowledge Agent comes with your Copilot license. SharePoint Premium document AI is a separate tier. They solve different problems, and picking the wrong one wastes money or effort. Here is how to tell them apart.

Sometime in October, a vendor clicks a SharePoint link they have used for months and gets Access Denied. No warning to them, none to you. That is the SharePoint One-Time Passcode retirement landing, and if you share files externally, some of your links are on the list. Here is what breaks and what to do.

Your comms team pushes out a week of related news posts for a big rollout, and someone asks: did it work? SharePoint could tell you page views, not whether the campaign landed. Campaigns in SharePoint changes that, for the teams licensed to use it.